Return & Refund Policy

At T3H WELLNESS LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

Returns

  • You may return most items within 30 days of receiving your order.
  • To be eligible for a return, the item must be:
    • Unused and in the same condition that you received it.
    • In its original packaging.
  • Certain items, such as perishable goods (e.g., teas, dried foods) or health supplements, may not be eligible for return if opened or used.

How to Initiate a Return

  1. Contact us at info@t3hwellness.com or call +1 (714) 818-7408 to request a return.
  2. Provide your order number, proof of purchase, and details of the item you wish to return.
  3. We will guide you through the process, including providing a return shipping label if applicable.

Refunds

  • Once your returned item is received and inspected, we will notify you via email regarding the status of your refund.
  • If approved, the refund will be processed to your original payment method within 5-7 business days.

Non-Refundable Items

The following items are non-refundable:

  • Opened or used consumable goods.
  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned after 30 days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange a replacement.

Shipping Costs

  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
  • Shipping fees from the original order are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of receiving the item. We will provide a replacement or issue a refund.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

  • Email: info@t3hwellness.com
  • Phone: +1 (714) 818-7408
  • Address: 25722 Kingsland Blvd, Suite 103F, Katy, Texas 77494

Thank you for shopping with T3H WELLNESS LLC. We appreciate your trust in our products and look forward to serving you again.